Author Topic: Removal of Replaced Controller  (Read 4855 times)

airibiz

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Removal of Replaced Controller
« on: May 08, 2017, 02:14:26 pm »
I damaged a fully functional 24 zone controller and have recently successfully replaced that controller with a 16 zone unit that works well. It is attached to a 16 zone expansion unit that was not damaged and is also working well.
The old controller still shows as available on multiple devices via any interface, home wi-fi, or registered user access via Internet, as well as the mobile version access on my phone.
I would like to remove the option to select the controller that no longer exists rather than select the in-service controller every time I access it.
Does the community have guidance on accomplishing this?

bluespray_admin

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Re: Removal of Replaced Controller
« Reply #1 on: May 08, 2017, 07:05:30 pm »
You might want to email our support group, give them your account info and they'll remove it for you.