Author Topic: Can't find Bluespray WFI  (Read 1995 times)

richca

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Can't find Bluespray WFI
« on: April 30, 2017, 05:32:15 AM »
Can't find Bluespray WFI - I have tried 6 different devices, followed all instruction and troubleshooting and the BS WIFI never shows.

bluespray_admin

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Re: Can't find Bluespray WFI
« Reply #1 on: April 30, 2017, 02:12:11 PM »
You might have to reset the controller as described in this thread:

https://www.bluespray.net/forums/index.php?topic=206.0

richca

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Re: Can't find Bluespray WFI
« Reply #2 on: April 30, 2017, 04:07:42 PM »
Tried and does not work. Cannot get BlueSpray wifi connection to appear on any device as an available connection. This is very frustrating!  Have been trying to resolve this for 2 days now.
« Last Edit: April 30, 2017, 05:38:36 PM by richca »

bluespray_admin

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Re: Can't find Bluespray WFI
« Reply #3 on: April 30, 2017, 07:19:59 PM »
Please email our support group for assistance.

richca

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Re: Can't find Bluespray WFI
« Reply #4 on: April 30, 2017, 07:56:09 PM »
It would be very helpful if you provided the email address.

bluespray_admin

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Re: Can't find Bluespray WFI
« Reply #5 on: April 30, 2017, 08:33:49 PM »
As always, support @ bluespray.net.

You can also reach us from our web site.

richca

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Re: Can't find Bluespray WFI
« Reply #6 on: May 01, 2017, 06:22:11 AM »
Thank you email sent at 7:20 AM NY Time today.

richca

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Re: Can't find Bluespray WFI
« Reply #7 on: May 01, 2017, 06:59:57 PM »
Got instructions from support and it still is not a WIFI that can be reached or connected to with any device. Looks like I will need to revert back to the old fashioned way of watering my lawn. This device is so frustrating to use and not reliable.
« Last Edit: May 01, 2017, 07:16:54 PM by richca »

bluespray_admin

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Re: Can't find Bluespray WFI
« Reply #8 on: May 02, 2017, 12:18:14 AM »
Even if you can't access it, it would still water as scheduled.
Your controller was seen online as late as 4/29.  Was there any change to the network?

richca

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Re: Can't find Bluespray WFI
« Reply #9 on: May 02, 2017, 05:55:56 AM »
Maybe you have never come across this issue. There was no change in the network and there was no change in the router settings - it just stopped working. I have had intermittent issues with this product since the day it was installed (seems to be a lemon).

Nothing works period!
« Last Edit: May 02, 2017, 07:55:53 AM by richca »