Author Topic: Unable to connect  (Read 10195 times)

hpcop

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Unable to connect
« on: May 02, 2015, 12:44:32 pm »
I connected to the bluespray network with good signal strength, but I can't get it to find 192.168.1.1

bluespray_admin

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Re: Unable to connect
« Reply #1 on: May 02, 2015, 12:58:08 pm »
What browser are you using? What error message did you see?

hpcop

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Re: Unable to connect
« Reply #2 on: May 02, 2015, 01:02:51 pm »
I used Chrome and received :Unable to connect

Even though I had over 3 bars of signal strength from the BlueSpray network to my laptop It wouldn't connect.  I just took my iPad and stood next to the controller and was now able to connect.

danowe36

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Re: Unable to connect
« Reply #3 on: October 09, 2015, 08:57:55 am »
I started a new topic on this. I am having the same problem.

Canada_Guy

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Re: Unable to connect
« Reply #4 on: October 09, 2015, 12:51:47 pm »
I know Bluespray will respond with the fix for you, but thought I would throw out something I use from time to time on Wifi devices that I need to confirm the IP address.

I use a free app on my iPhone/ipad called FING. It's a WiFi network scanner that will show you all the IP addresses of all the devices on your Wifi. Just run the app on your smartphone/tablet while connected to your Wifi and run a scan and look for the device name (I think Bluespray shows as Bluespray). Now you have/confirmed the IP address and you can type that in the address bar of your browser.

There's another app called iNet that does a similar thing.
« Last Edit: October 09, 2015, 03:26:34 pm by Canada_Guy »

danowe36

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Re: Unable to connect
« Reply #5 on: October 09, 2015, 03:38:02 pm »
nice app but bluespray did not show up. fumy thing is my sprinkler came on at a time i turned off. I had to pull the transformer to get it to stop.

bluespray_admin

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Re: Unable to connect
« Reply #6 on: October 09, 2015, 05:14:13 pm »
Is your controller running in standalone or internet mode?

danowe36

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Re: Unable to connect
« Reply #7 on: October 09, 2015, 06:10:22 pm »
i do not no i cant get into it. i did the 20 second thing and it wont connect.

danowe36

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Re: Unable to connect
« Reply #8 on: October 10, 2015, 10:24:31 am »
I got it to come up in network settings but all it gets is limited and still can't connect.

bluespray_admin

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Re: Unable to connect
« Reply #9 on: October 11, 2015, 07:19:11 pm »
Please contact our support team at support@bluespray.net.

bluespray_admin

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Re: Unable to connect
« Reply #10 on: October 12, 2015, 03:30:04 pm »
It appears that your controller is of version 2.0.  In 2.0, the hotspot IP address is 192.168.123.1 instead of 192.168.1.1.

danowe36

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Re: Unable to connect
« Reply #11 on: October 12, 2015, 05:40:21 pm »
i still can't get in. e mail sent to support team.

Bazongo

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Re: Unable to connect
« Reply #12 on: October 25, 2015, 02:47:02 pm »
I can see the Bluespray in my wifi choices, I have connected to it and it shows up as a “Bluespray limited”

I cannot access the system.

I have had this unit for about a week.
a) installed and updated to the v2. ( Chrome, Win Edge and Fox all were working )
b) working ok I think, zone 6 no longer watering. ???
c) had to reboot my router 10/25/15 5am, no longer can I talk to the Bluespray.
d) spent 6 hrs on the unit, ip’s, re-boot, reading forums,  I AM DONE.


Emailed Tec Support, 10/25/15 1pm

Your controller has 2.0.  You have to leave the switch down.  Once the switch is up, the
controller no longer runs the hotspot.  Doesn't your controller have instruction on the
sticker?

The way it works is when you slide the switch down, the controller operated the bluespray
hotspot for you to connect directly to provision, set up networking, etc.  When you slide
it up, the hotspot goes away, but if you've configured it to connect to you router, you can
then just access it from your network.

 
« Last Edit: October 25, 2015, 08:33:30 pm by Bazongo »

bluespray_admin

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Re: Unable to connect
« Reply #13 on: October 26, 2015, 12:09:10 am »
We can see that your controller was able to connect to the router and get online. However, the connection was sporadic, which usually means a weak or unreliable wifi connection.  You might want to check the signal quality as observed by the controller.