BlueSpray Community

Techical Discussions => Help => Topic started by: Fholbert on May 04, 2017, 03:09:45 pm

Title: Error: Unable to update system: firmware verification failed.
Post by: Fholbert on May 04, 2017, 03:09:45 pm

My system won't upgrade 1.2.3 to 2.1.1

I've tried to upgrade with IOS, Firefox and IE. I always get the same error message.

Error: Unable to update system: firmware verification failed. 

Title: Re: Error: Unable to update system: firmware verification failed.
Post by: Fholbert on May 04, 2017, 03:33:17 pm

If I do a manual upgrade, download the file to my computer then upload the BlueSpray in get:

Please wait. Firmware update in progress.

Will Resume in xx seconds.

When it finished I'm still running the old firmware. Resetting the system does nothing.

Title: Re: Error: Unable to update system: firmware verification failed.
Post by: bluespray_admin on May 04, 2017, 09:56:21 pm

Did you upload the zip file or đo you unzip it and uploaded the bin file?

Title: Re: Error: Unable to update system: firmware verification failed.
Post by: Fholbert on May 05, 2017, 07:20:39 am

That's strange?

bluespray-latest-ar is a .img file. 5.37MB.

Title: Re: Error: Unable to update system: firmware verification failed.
Post by: Fholbert on May 05, 2017, 08:00:05 am

Not sure where I found the link that took me to bluespray-latest-ar but clearly it was the wrong one.

I went to the support page and found the bluespray-v2.1.1-ar.zip file. Unzipped it and uploaded to my controller. ALL of my problems were fixed along with some nice upgrades. Pretty sure the old firmware file had been corrupted. 

Thanks for your help.

Title: Re: Error: Unable to update system: firmware verification failed.
Post by: bluespray_admin on May 05, 2017, 06:37:17 pm

You should have uploaded the entire zip file as mentioned in this thread:

https://www.bluespray.net/forums/index.php?topic=158.0

You're lucky that it succeeded.