BlueSpray Community

Techical Discussions => Help => Topic started by: richca on April 30, 2017, 05:32:15 am

Title: Can't find Bluespray WFI
Post by: richca on April 30, 2017, 05:32:15 am
Can't find Bluespray WFI - I have tried 6 different devices, followed all instruction and troubleshooting and the BS WIFI never shows.
Title: Re: Can't find Bluespray WFI
Post by: bluespray_admin on April 30, 2017, 02:12:11 pm
You might have to reset the controller as described in this thread:

https://www.bluespray.net/forums/index.php?topic=206.0
Title: Re: Can't find Bluespray WFI
Post by: richca on April 30, 2017, 04:07:42 pm
Tried and does not work. Cannot get BlueSpray wifi connection to appear on any device as an available connection. This is very frustrating!  Have been trying to resolve this for 2 days now.
Title: Re: Can't find Bluespray WFI
Post by: bluespray_admin on April 30, 2017, 07:19:59 pm
Please email our support group for assistance.
Title: Re: Can't find Bluespray WFI
Post by: richca on April 30, 2017, 07:56:09 pm
It would be very helpful if you provided the email address.
Title: Re: Can't find Bluespray WFI
Post by: bluespray_admin on April 30, 2017, 08:33:49 pm
As always, support @ bluespray.net.

You can also reach us from our web site.
Title: Re: Can't find Bluespray WFI
Post by: richca on May 01, 2017, 06:22:11 am
Thank you email sent at 7:20 AM NY Time today.
Title: Re: Can't find Bluespray WFI
Post by: richca on May 01, 2017, 06:59:57 pm
Got instructions from support and it still is not a WIFI that can be reached or connected to with any device. Looks like I will need to revert back to the old fashioned way of watering my lawn. This device is so frustrating to use and not reliable.
Title: Re: Can't find Bluespray WFI
Post by: bluespray_admin on May 02, 2017, 12:18:14 am
Even if you can't access it, it would still water as scheduled.
Your controller was seen online as late as 4/29.  Was there any change to the network?
Title: Re: Can't find Bluespray WFI
Post by: richca on May 02, 2017, 05:55:56 am
Maybe you have never come across this issue. There was no change in the network and there was no change in the router settings - it just stopped working. I have had intermittent issues with this product since the day it was installed (seems to be a lemon).

Nothing works period!