Messages

1

Help / Re: "Problem locating account information" when registering the controller

« on: June 11, 2015, 11:32:14 am »

Sorry for the delay in following-up, but I was quite busy prepping for hydro-seeding a completely new lawn. 
The Register Button remains, and attempts to register have the same result. 
The rains can be unpredictable this time of year so the weather feature would be very useful!

2

Help / Re: "Problem locating account information" when registering the controller

« on: May 15, 2015, 10:38:54 am »

I thought I had, but apparently since the "Register" button is still visible on the controller I'm not registered - but then that's my problem:  when I attempt to register as a new user I still get the "problem location account information" message. 

3

Help / "Problem locating account information" when registering the controller

« on: May 13, 2015, 01:01:54 pm »

All attempts at registering my controller return a "problem locating account information" message on the registration pop-up.

Tried IE & Chrome on 2 different Win 7 machines, disabling the (Norton) firewall, an iPad using Safari and Chrome, have even upgraded my router since first attempts and still unable to get the registration to work.  What an I missing here?

I'm trying to activate the weather feature, the main reason I chose this controller.